September 2024 Product Updates: New Slack Features, IronClad/DocuSign Integration, and more

At SecurityPal, we’re always striving to enhance your experience, simplify workflows, and accelerate security processes. In September, we launched several key updates across our product lineup in the Customer Assurance (CAx™) Suite, designed to make security reviews smoother, more efficient, and more tailored to your needs. From more seamless Slack integrations to robust document workflows, we’re leveling up our platform to align with the evolving demands of modern security teams.

Here’s a look at everything that’s new and improved this month:

• Slack integration and workflows
• Visually appealing emails
• Assurance Profile updates
  • IronClad and DocuSign integration
• Copilot generation enhancement
• Internal tool enhancements
  • Notification for Knowledge Library updates
  • Mission Control updates

Enhanced Slack integration and features

Collaboration should be seamless, and with our new Slack integration, we’re bringing workflows right to your fingertips. Imagine having real-time updates about questionnaire statuses or new requests for information directly within your Slack DMs or channels — without leaving the conversation.

Additionally, you can now upvote or downvote Copilot's responses directly within Slack, helping refine its accuracy with your feedback. This gives teams a quick, interactive way to engage with AI-powered responses, boosting both productivity and precision.

Some features you can try:

• Get real-time updates for questionnaire status or new requests
• Customize workflows with Copilot for instant answers
• Upvote or downvote Copilot’s responses directly on Slack

This integration ensures you're always in the loop, cutting through the noise, and focusing on what matters most: maintaining your security posture without disrupting your workflow. Install Slack app and configure your settings through the new “Integrations” tab in the settings.

Visually appealing emails

We understand that communication matters, and we’ve revamped our email templates across our application, including Assurance Profile subscriptions, to make your communications not only informative but also visually appealing with the addition of your brand logo and revamped designs. With a cleaner, more modern look, our emails are now optimized to make an impactful impression while delivering the critical information and updates your stakeholders need.

Assurance Profile updates

Your Assurance Profile is more than just a trust center, it's your proactive security narrative. You can deflect lengthy security reviews by offering a single, transparent view of your security posture. It’s a white-label solution that builds immediate credibility and ensures your stakeholders have the answers they’re looking for before they even ask.

Fast-track your NDAs with IronClad and DocuSign integration

Speed and efficiency are critical, especially when dealing with contracts. Our latest integration with IronClad and DocuSign allows you to build and deploy NDA workflows in minutes, ensuring faster turnarounds and smoother collaboration between teams.

Security teams often find themselves bogged down in administrative tasks, but with this integration, they can focus on what really matters: safeguarding your organization's assets and ensuring compliance.

Key highlights:

• Build and deploy NDA workflows in minutes.
• Streamline internal and external approvals and complete contracts faster.

Copilot: Smarter AI, smarter answers

SecurityPal Copilot just got even smarter. Building on extensive data labeling and machine learning efforts, we’ve increased Copilot's accuracy by 54%.

This improvement is fueled by your organization's Knowledge Library, enabling more precise answers to security questions and reducing manual effort for your teams. This means fewer delays in your security review processes and faster, more reliable answers when you need them most.

This update goes beyond just quick responses, it’s about delivering the right answers based on the context of your organization’s data. Every interaction with Copilot becomes an opportunity to streamline processes and build greater confidence in your security operations.

Internal tool enhancements

We’re continuously rolling out internal tool updates as part of our commitment to improving features and processes, ensuring we can serve you better. Take a look at some of our internal updates and improvements this month.

Notification for Knowledge Library updates

Every time you return a completed questionnaire, your Knowledge Library is automatically updated with the latest responses with the help of an internal tool, Spectrum. This ensures that your library stays up to date and strengthens our ability to respond to future questionnaires with enhanced precision and completeness.

We’re reducing the need for repetitive inputs, improving efficiency, and minimizing the risk of errors. Additionally, we’ve introduced real-time notifications that provide detailed updates whenever your Knowledge Library is modified. This will help you stay informed about changes and ensure that your security posture is always aligned with your most recent information.

Mission Control updates

With our latest improvements to Mission Control, our team’s internal dashboard, we’ve refined automation rules to optimize repetitive tasks and complex workflows. This reduces manual effort, improves consistency, and frees up our time for more strategic initiatives. Whether it’s managing routine clean-up tasks or streamlining information processes, these updates ensure that Mission Control is an even more powerful tool for efficiency and scalability.

Streamline your security reviews with SecurityPal

Security isn't just about compliance — it’s about trust. Our comprehensive Customer Assurance (CAx™) Suite allows you to provide that trust upfront, helping your organization stand out as a transparent, security-conscious partner.

At SecurityPal, we remain committed to supporting your customer assurance journey through robust features, seamless integrations, and smarter workflows. Our CAx™ Suite continues to set the standard for fast, accurate security reviews and helping organizations strengthen their security posture.

Do you have questions about our latest updates? We’re here to help. Reach out to your Engagement Manager or contact us at concierge@securitypalhq.com.