September 3, 2024
2
minutes

August 2024 Product Updates: Browser Extension, Multi-Product Q&A Pairs

With our new Copilot browser extension, you can search for your company's collective information in one place — without leaving your browser.

We kicked off August by launching the Copilot browser extension on the Chrome Web Store! This update reflects our commitment to enhancing the SecurityPal App to better support your GRC challenges, streamline security reviews, and free up your team to focus on high-value tasks.

Here’s a look at what’s new and improved this month:

  • Copilot browser extension
  • Multi-product Q&A pairs and documents
  • Advanced Knowledge Library management

Copilot browser extension

SecurityPal Copilot offers instantaneous, AI-powered assistance, ensuring your security communications are swift, precise, and comprehensive — and now it’s available on your browser! It’s an efficient tool to quickly knock out small requests from companies inquiring about your security posture, with minimal manual effort from your internal resources.

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Features of Copilot browser extension:

  • AI-driven assistance: Leverage AI for developing accurate, swift security responses.
  • Ease of use: Easily get answers to all corporate and InfoSec questions without leaving your browser.
  • Multilingual capabilities: Draft responses in various languages for global reach.
  • Knowledge library integration: Ensure consistency and accuracy with seamless knowledge library integration.

Download the browser extension and get the answers you need in seconds!

Note: You must have an existing SecurityPal account to use this extension.

Multi-product Q&A pairs and documents

For organizations managing multiple products, maintaining multiple knowledge libraries can be challenging, especially when it involves duplicating company details across libraries. This update lets users add a Q&A Pair to multiple libraries at once, reducing manual work, saving time, and ensuring consistency.

Advanced Knowledge Library management

Our Knowledge Library has been a dedicated source of truth for our clients. With features like Advanced Tagging, Ownership Assignments, and Version History, Knowledge Library is an advanced repository for all company and InfoSec queries. This month, we’ve added some internal tools to make the knowledge library management process easier and more efficient.

Identifying discrepancies and updating the Knowledge Library could take up to 3-4 hours when done manually. Designed to improve speed and accuracy of Knowledge Library updates, our new internal tool now automatically detects and updates Q&A pairs, ensuring our data remains accurate and up-to-date — as fast as within an hour of you completing the final review of completed questionnaires!

This means that you not only get quicker Knowledge Library updates, but also get a team that is even more available to your security review needs. Additionally, this update ensures that the next set of questionnaires we complete for you is not only faster but more accurate.

Streamline your security reviews with SecurityPal

At SecurityPal, we’re continuously improving our products to support your Customer Assurance journey. Our Customer Assurance (CAx)™ Suite is the first comprehensive security solution, designed to empower organizations with the fastest, most accurate security reviews and enhanced security posture.

If you have questions about our product updates, contact us at concierge@securitypalhq.com or reach out to your Engagement Manager.

Interested in how SecurityPal can streamline your security reviews and build revenue with faster sales cycles? Book a call.
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Michael Ibragimchayev
Product Manager