Assurance Profile Redesign: Custom Security Reviews, Improved UI, and more

At SecurityPal, our goal is simple yet ambitious: to reduce the friction of B2B transactions, especially in the context of ever-evolving and increasingly challenging regulatory requirements.

With our AI-powered solutions, backed by 200+ certified security experts, we’ve helped countless InfoSec and Sales Engineering teams tackle high volumes of security reviews with speed and precision. Our Customer Assurance (CAx) Suite simplifies due diligence processes, saves time, and reduces manual efforts for our customers.

The SecurityPal Assurance Profile Trust Center streamlines security reviews, enables self-serve capabilities, and delivers faster turnarounds. 

What we’ve achieved with Assurance Profile so far

When we first launched the Assurance Profile Trust Center, we wanted to make security reviews less of a headache for all teams involved. For too long, businesses have been buried under endless questionnaires, manual processes, and drawn-out security review cycles. We knew there had to be a better way.

Since then, Assurance Profile has proven to be a game-changer for businesses tackling security questionnaires:

• Up to 60% reduction in inbound Security Questionnaire volume.
• Vertical integration with SecurityPal’s proprietary Questionnaire Concierge for immediate follow-ups on security inquiries delivered at the highest quality possible.
• The fastest turnaround times, with an average savings of 1-2 weeks per request.

How you communicate trust and deliver assurance to your customers greatly matters today. It has to be high quality, fast, and continuous. Failure to do this puts actual revenue and growth at serious risk. By modernizing the trust center and vertically integrating it with our AI-forward Customer Assurance (CAx)™ Suite, we empower our customers to deliver for their customers like never before. ‍

Pukar C Hamal
Chief Executive Officer - SecurityPal

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What truly sets Assurance Profile apart is the way it’s built: in close collaboration with you, our customers. Your feedback and challenges shape every feature, and these latest updates are a testament to that partnership.

We worked closely with Heidi Burgess and the team at WEX Inc. They were looking for a solution that could automate the assurance request process and develop self-serve capabilities. Now, the team at WEX has achieved faster turnarounds on assurance requests, thanks to Assurance Profile’s seamless integration with our 24/7 Questionnaire Concierge.

I have never heard ‘no’ from SecurityPal. I feel like I can bring anything to the table, and their team is open to creating a solution that will support our needs. I can’t stress enough how beneficial this is in a partnership. Avoiding the need to coordinate various solutions into one process is priceless. SecurityPal’s flexibility and responsiveness allows us to have a one stop shop for all things customer assurance at WEX.

Heidi Burgess
Third Party Assurance Program Manager - WEX Inc

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For teams like Wex, Assurance Profile isn’t just a tool — it’s a way to breathe easier. Removing friction and automating the grunt work has made security reviews faster, smoother, and smarter.

What's new: The latest version of Assurance Profile

What if you could tackle security reviews and provide assurance, without manually completing lengthy questionnaires?

The latest version of the Assurance Profile is a significant leap toward that vision. We've expanded the platform to save more time, reduce manual work, and empower businesses to showcase the strength of their security and GRC posture with ease. 

Here’s everything new from the latest updates.

New and improved UI

The revamped user interface (UI) is designed for speed, simplicity, and seamless navigation. With a centralized hub, you can now effortlessly access security controls, documents, and updates — cutting down on complexity and saving valuable time.

But it’s not just about convenience. The new UI delivers clear, consistent, and transparent insights into your security posture, empowering your team and building trust with customers and stakeholders. It ensures everyone has the information they need, exactly when they need it.

We’ve introduced two sections dedicated to controls and documents.

Access controls

The Controls section offers a clean, detailed, and organized overview of a company’s security controls. This page provides information that can help your customers, prospects, and stakeholders assess the robustness of your security posture. 

• Categorized security controls: Organized by category (e.g., data protection, access management), making it easy to locate specific information.
• Detailed descriptions: Explains each control, how it’s implemented, and how it meets security and compliance requirements.
• Real-time transparency: Keeps your security practices up to date, reducing back-and-forth with prospects or auditors.
• Search and filtering options: Quickly find specific controls or filter by category, saving time during assessments.

Detailed documents 

The Documents section on the Assurance Profile appears to provide a centralized location for managing and sharing security-related documents. 

• Central repository of documents: View, download, or request access to important security documents like SOC 2 reports, ISO certifications, privacy policies, and more.
• Organized by category: Documents are categorized for easy access without excessive searching.
• RBAC and permissions: Request access to restricted documents, ensuring sensitive information is shared securely and only with authorized parties.
• Search and filtering options: Quickly find documents by name, category, or type.

Custom security reviews

The Assurance Profile is now fully integrated with our 24/7 Questionnaire Concierge for customers who are using both solutions. This integration with Concierge enables immediate action on further inquiries into security posture.

Now your prospects and customers can submit questionnaires directly via your Assurance Profile, eliminating back-and-forth, speeding up the process, and getting you closer to your next deal.

Key benefits:

• Directly submit questionnaires: Customers and prospects can submit questionnaires directly through Assurance Profile.
• Save productive time: Reduced manual effort for your internal teams in sharing questionnaires.
• Accelerate sales cycles: Speed up the review process and move deals forward faster.

Find your fit: Free and Premium tiers

Every team’s needs are different. That’s why Assurance Profile comes in Free and Premium tiers:

• Free tier: Perfect for small teams ready to cut out manual work and showcase their security posture.
• Premium tier: Advanced tools and automation for growing organizations and enterprise-level security leaders.

Our goal? To make streamlined security reviews accessible to everyone, no matter your organization’s size or domain. 

At SecurityPal, our work doesn’t stop here. We remain committed to improving the Assurance Profile, adapting to our customers’ needs, and delivering meaningful impact — faster reviews, fewer questionnaires, and reduced manual work.